Support
About
Track your USCIS immigration case status and visa bulletin priority dates.
Features
- Track multiple USCIS cases by receipt number
- Automatic background refresh (about every 12 hours) with push notifications on status changes
- Home screen widgets (small and medium) for at-a-glance status
- Full case status timeline with historical status tracking
- 5-stage visual progress indicator for case processing
- Visa Bulletin tracking for employment-based and family-based categories
- Priority Date progress calculator with trend visualization
- Bilingual status display (English and Spanish)
- Haptic feedback on status updates
- Swipe actions for quick case management
- Free for up to 5 cases; TorchLight Pro (monthly subscription) raises the limit to 100
Frequently Asked Questions
What is a USCIS receipt number?
How often does TorchLight check for updates?
Does TorchLight send my data anywhere?
What is the Visa Bulletin tracker?
What does TorchLight Pro include?
How do I subscribe to or cancel Pro?
I bought Pro as a one-time purchase before. Do I need to subscribe?
Can I use TorchLight on my iPad?
How do I delete my data?
Troubleshooting
Case status shows an error
Ensure your receipt number is in the correct format (3 letters + 10 digits). If the USCIS API is temporarily unavailable, try again later. The app will automatically retry on the next background refresh cycle.
Not receiving status change notifications
Check that notifications are enabled for TorchLight in iOS Settings > Notifications. Also ensure Background App Refresh is enabled in Settings > General > Background App Refresh.
Pro is not active after purchasing or on a new device
Make sure you are signed in with the Apple ID used for the purchase and have an internet connection, then tap "Restore Purchases" in the app's Settings. To check an active subscription, go to iPhone Settings > [your name] > Subscriptions. If it still does not work, email us with the approximate purchase date.
Widget is not updating
Widgets update on a system-managed schedule. Try removing and re-adding the widget. Make sure the app has been opened recently and Background App Refresh is enabled.
Visa Bulletin data is not loading
The app requires an internet connection to fetch the latest visa bulletin data. Check your network connection and try pulling down to refresh.
Contact Us
Need more help? Email us at yu@anyu.dev.
We typically respond within 48 hours.